The Berkeley Carroll School is a Pre-K through grade 12 college preparatory school of approximately 1000 students located in the Park Slope section of New York City. Our vibrant intellectual community draws students from all over the city, admission to the school is competitive, and both our parents and students value achievement and community.

Berkeley Carroll is seeking a front office coordinator to welcome families, students, teachers and staff to our early education building while also providing scheduling support for the Student Strategies and Support Team. This is a full-time, 12-month position on campus. This role requires exceptional customer service and organizational skills, attention to detail and discretion. This position reports to the Director of Operations and the Lower School Coordinator of Learning Strategies.

Responsibilities:

Front Desk

• From 8:00am-4:00pm, greet, welcome and assist visitors upon arrival
• Manage phones (answering calls, redirecting calls, taking messages)
• Assist in the delivery and distribution of all mail/parcels that arrive at the school
• Communicate between teachers and maintenance, as needed
• Be knowledgeable in emergency protocols (fire drills, lockdowns, etc) 
• Assist with the check-in of families during large events at the school
• Organize lost and found items several times per year
• Perform other duties as assigned by the Director of Operations, which may include but is not limited to supporting the Transportation Coordinator and Maintenance Team.

Student Strategies and Support Team (SST)

• Coordinate with the Student Strategies and Support Team to schedule between 75-125 family meetings with various departments throughout the year.
• Act as project manager for the SST workload, which includes six people
• Perform other duties as assigned by the Lower School Administrative team.

Berkeley Carroll is committed to creating an environment that includes a diversity of perspectives and to cultivating an equitable, inclusive learning community in which everyone has the opportunity to experience a sense of belonging. Candidates with a demonstrated commitment to and experience with diversity, equity or inclusion work are especially encouraged to apply.

Salary and benefits are highly competitive and will be offered commensurate with experience and credentials. The salary range for this position is $55k-$75k. This full-time, in-person, non-exempt position begins July 1, 2025. 

Candidates should send a cover letter, resume with a list of references, and completed Berkeley Carroll Employment Application to Sabrina Harris, Director of Operations, at sharris@berkeleycarroll.org.

• Exceptional customer service and communication skills, as well as excellent judgment
• Ability to work collaboratively with a team 
• Ability to manage sensitive and confidential situations
• Strong time management and prioritization skills while maintaining flexibility as needed
• Ability to work independently; anticipate, plan and organize work
• Sound knowledge of Google Suite and Microsoft applications are strongly preferred. 
• Ability to learn Student Information Systems like Veracross, Box and more
• Familiarity with Project Management Software including Monday.com is preferred
• Great attention to detail