Position Summary

As part of the Auxiliary and Business Services team, the incumbent assists the Associate Vice President for Auxiliary and Business Services in providing overall leadership and administration for vendor services managed by the department, including Dining Services, the campus bookstore, campus print shop, snack and beverage vending, and other campus contracted services.

Position Specific Accountabilities
1. Provides day-to-day operational oversight and financial management of vendor service contracts, which is inclusive of Dining Services, the campus bookstore, campus print shop, snack and beverage vending, and other contracted services.
2. Ensures compliance with all contracts including commissions, vendor operating hours, product pricing, marketing, customer service, reporting, and quality control.
3. Assists in the development and implementation of policies, procedures and control systems.
4. Collaborates with university partners to streamline services and market offerings.
5. Coordinates the procurement of major equipment for auxiliary units.
6. Assists in the development of the departmental strategic plan and assessment of services/operations to identify opportunities for continuous improvement.
7. Assists in the development of Request for Proposals (RFP) for major vendor selection processes.
8. Provide Tier 2 customer support within auxiliary units for issues that require institutional involvement.
9. Represent LMU within the university auxiliary services community and at professional organizations or associations, serve on committees as required.
10. Performs other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values or the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications
* Typically a Bachelor's Degree in Higher Education or Public Administration, Business, Communication, or a related field or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

* Minimum three years of full-time direct professional level experience in supervision, training and development, customer service, and general business affairs is required. Experience in higher education auxiliary services is preferred.

* Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information.

* Must be willing to work additional hours during peak times and/or a flexible schedule to accommodate business needs.

* Highly developed organizational and leadership skills.

* Demonstrated computer competency and preferably knowledgeable of relevant systems.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 25 lbs., stoop, kneel, reach high and low, use depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is normal.

MENTAL DEMANDS: Mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent calculating, interrupted work, variety of interrelated tasks, sustained concentration, use of reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

#HERC# #HEJ#

Staff Regular

Salary range

$66,560.00 - $87,776.00 Salary commensurate with education and experience.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)