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Help Desk Supervisor

Information Technology - Technical

Nationwide

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Help Desk Supervisor

Information Technology - Technical

Details

Posted: 03-Feb-23

Location: Nationwide

Type: Full-time

Salary: Open

Internal Number: 22000001PI

IT Technologist III - Help Desk Supervisor

Social Work Research & Public Service (SWORPS)

Regular Full-time
The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for multiple IT Technologist III - Help Desk Supervisor. This position supervises a state wide help desk staffed with multiple Technical Assistance Specialists who provide specialized technical and help desk support for users across the State of TN. The Help Desk Supervisor provides complex technical problem solving and is required to learn, use, and support multiple software products and custom applications for State of TN and grant partner agencies. They also collaborate with developers and customers to provide software and application testing

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About Information Technology - Technical

Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.

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