Tech Support/IT Helpdesk in Bryn Mawr, PA for The Shipley School

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Westerly School of Long Beach

Long Beach, California

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Gillen Brewer School

New York, New York

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Tech Support/IT Helpdesk
This is a full-time position within the IT department, reporting to the Director of Network Services. Major Responsibilities Design, deploy, and administer macOS systems via JAMF, MDM. Develop and maintain global image for macOS systems. Deploy macOS upgrades. Provide tier 13 support of macOS, iOS, and Windows to the entire end-user community. Define and engineer Apple hardware and macOS software standards. Maintain, upgrade, inventory and replace hardware and software. Support and maintain user account information, including rights, security, and systems groups. Implement, support, and maintain classroom audio-visual (AV) systems. Support pro AV camera, projection, audio, and streaming systems


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