We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The role partners to the East FM Sales Head to increase bandwidth and to concentrate their time, effort and priorities on strategic activities and client engagement.
Main FM Sales East COO point of contact for Asia (ASEAN/GCNA/SA regions)
Provide senior management with unified view across all respective business units, covering performance, (both financial and non-financial), risk, people and clients.
Drive the FM Sales East Head's directives in all aspects of BAU activity across the FM businesses.
Partner with other FM COO's and wider Bank COO/BPM/BM members to maximise opportunities for FM sales by streamlining sales process and enhancing performance management
Work closely with Finance and other COO teams in reviewing progress against business targets & objectives and productivity ratios
Ensure the most effective and efficient FM client coverage, leveraging trading and Sales and seamless global coverage
Strong execution, implementation and diligent follow up to drive global strategic initiatives to enhance FM product delivery
Communicate the strategic agenda to the respective product top teams and the regional heads. Ensure the teams are focused on the top priorities.
Drive Asia agenda in business engagement and alignment with relationship managers and product partners to maximise alignment and collaboration
Develop and plan regular and comprehensive business and client analytical reports for senior management across their various teams and client segments
Focus on delivery of FM Sales East budget, costs and revenue in the region
Provide detailed measurement of performance targets for FM Sales East
Analyse, communicate and collaborate with key management across CIB support growth of the FM wallet
Implement information and tools needed for FM Sales East Head to provide direction, migrate best practices, challenge country performance and utilise MIS to drive results
Develop and maintain strong internal relationships across CIB and the bank to bridge silos across all Products and Segments
Collaborate with both FM Sales and wider CIB coverage teams to provide seamless client delivery and execution
Analyse MIS at a granular level. Understand and communicate key business dynamics, and identify potential growth areas
Propose potential growth areas with heads of product sales/trading and the top team, and ensure strong execution so business captures the opportunities
Engage constructively and diligently follow up on internal decisions that need to be taken in order to enable growth initiatives to be executed
Work closely with FM Sales COO for Global Head of FM Sales, and other FM COO functions to maximise opportunities for FM product lines and enhance client offerings.
Manage product inputs, agendas, materials and track action items for meetings including FM BMT, SMT, CIBMT and others.
Ensure all processes are adhered to across the full remit of the role, in line with approved policies and procedures
Ensure all countries within the region follow the process governance practices set out by the PGC
People and Talent
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
Support delivery of effective leadership and management to the Sales team and ensure they are highly engaged and performing to their potential
Actively communicate vision, priorities and progress to the business to foster engagement, awareness and motivation
Deliver provision of ongoing training and development of people where appropriate, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Contribute to continuous process improvement and sharing best practice.
Support the setting and monitor of job descriptions and objectives for the Sales team where appropriate, and support management in giving feedback and rewards in line with their performance against those responsibilities and objectives.
Effectively communicate and reinforce strategic change and support the organisation structure and people programs to be aligned and geared towards supporting change
Drive employment, engagement and retention of high quality people, with succession planning for critical role s . Identify, evaluate and action under performers
Undertake periodic reviews of team structure/capacity plans.
Deliver a culture of risk management and ensure all teams comply with the risk management processes in place
Support the delivery of adequate and appropriate systems and controls to comply with Group and Business policies, procedures, standards and codes, including those governing Risk types, Compliance, ITO, Finance and Reputation.
Provide management oversight and monitoring of all major risk issues and concentrations.
Ensure that the governance and compliance framework grows in step with the business functions by routing all new products through the existing Process Governance Committee (PGC) and making the PGC core to control and supervision of the business.
Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of business.
Support supervision of the framework to ensure business functions covered by this role comply with internal policies, procedures, codes and applicable external laws and regulations and adhere to the expected high standards set out in the FM Code of Conduct.
Support the assessment and effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Support delivering 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner
Regulatory & Business conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
FM Head Sales East
FM Sales Management Team
FM Management Team
FM COO Team
CIB COO Team
Regional and Country CEOs for Asia
Group Product and Segment Heads
Group and Regional Infrastructure Functions
Embed Here for good and Group's brand and values in Group Country Risk
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
Minimum degree from an accredited university
Substantial experience in the banking industry, including demonstrated success in a similar role
Experience in Financial Markets - detailed working knowledge and understanding of products, Risk, challenges facing FM going forward
Business Strategy and Model: Good business acumen (including ability to assess risk and appropriate levels of return), leadership qualities, good interpersonal skills and multi-cultural awareness and sensitivity.
Strong network with key stakeholders including Client Coverage, Risk, Operations, Treasury, and Structuring
Excellent interpersonal skills: networking, negotiation and influencing
Excellent communication skills: verbal , written, and presentations
Discreet - can deal with highly confidential information on a daily basis
Ability to make difficult decisions in a complex environment
Ability to think strategically and make clear and considered recommendations
Collaborate and engage constructively with key stakeholders including FM BMT, CIBMT and other senior stakeholders
Able to act as a liaison between the Asia FM Sales Head and other constituencies, both internal and external
Languages : Business proficiency in English (Verbal and Written)
Apply now to join the Bank for those with big career ambitions.
Internal Number: 6403333
About Standard Chartered Bank
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