The Network Specialist is responsible for managing and monitoring network systems of the School. This role is critical to the overall function of the organization by ensuring integrity and uptime of mission critical systems. As a team member of the Technology Department this position requires flexibility, initiative, great attention to detail, strong communication skills and the ability to work in an environment with adults and children
Coordinate with and support the Technology Director with future strategy for network to assure full implementation of the technology plan
Research and implement current systems trends and solutions
Assist the Technology Director in planning the technology annual budget to include hardware and software upgrades and maintenance for systems, administrative and academic computers
Test and deploy administrative and academic networked software
Network & Infrastructure
Manage IT Projects coordinating with Network Consultants as needed
Coordinate adds, moves and changes of network port and phone cabling
Maintain, support, and monitor Internet security and web filter (Barracuda)
Maintain physical and virtual workstation connectivity
Maintain Print Servers and network printer connectivity (adds, moves and changes)
Manage Microsoft Active Directory including DHCP and IP configurations
Manage the school’s internal network ensuring uptime and integrity of all file servers and network service hardware (firewall, routers, hubs) and network software
Manage and maintain the integrity of the Ruckus wireless network
Manage and support network software applications such as Sophos, Citrix XenServer
Build, deploy and manage virtual servers and desktops
Maintain integrity of Microsoft 0365 email archive
License, provision and manage user accounts and groups in Microsoft 365 cloud services
Maintain integrity of current system by performing daily visual check every morning to review logs, updates, status and performance of servers and network devices, in addition to ongoing monitoring
Document system audits in OneNote Notebook of server and device status, performance and updates
Maintain and support network video/door security monitoring system and server
Manage automatic updates to servers and workstations (Windows and Sophos)
Install current patches and updates to server and workstation software
Support individual workstations for optimal performance
Support online systems as needed such as Alexandria, the library catalog system
Maintain servers and workstations for optimal performance
Maintain network printers (Adds, moves and changes)
Assist with Helpdesk Support
Maintain Network Specialist Policy and Procedures Manual in OneNote Notebook documenting configuration, and protocols and procedures of systems managed, including complete and current documentation of Network IP assignments and system passwords
Educate and train technology staff on network security, set up, troubleshooting, and management procedures
Train and support technology team on current trends in network security and infrastructure
Troubleshoot servers, software, hubs, and network interface cards, workstations, printers, and cables
Troubleshoot system and desktop software
Install and support all administrative and educational applications
Provide immediate response and ultimately responsible for troubleshooting network errors
Collaborate with technology team on technical issues
Experience working with the following technologies are a plus
Virtualized server environment, especially Citrix and Hyper-V
3 years’ experience with system software and other current related technologies.
Ability to make independent decisions along with maintaining the confidentiality of privileged and sensitive information
Strong references to convey your professional abilities
Successful completion of all required HR requirements including: background checks, Completion of Virtus: Protecting God's Children training, and, current CPR certification
Excellent communication skills with attention to detail
Punctuality and dependability
Ability to maintain accurate records
Adherence to all personnel policies, procedures and rules contained in the Duchesne Employee Handbook
Maintain productive relationships with all internal and external constituencies
Possess strong interpersonal skills
Tenets of Staff Excellence
Duchesne Academy employees embody and promote the Goals and Criteria of a Sacred Heart education. As a staff of excellence they commit to a personal and active faith in God, a deep respect for intellectual values, a social awareness that impels to action, the building of community as a Christian value, and personal growth in an atmosphere of wise freedom. As community builders, employees of Duchesne value and respect their colleagues, and they promote School goals and policies with a generous and positive spirit.
A Sacred Heart employee…
Demonstrates an understanding of Catholic Identity, respects the tenets of Catholicism, and participates in the faith life of the School.
Models acceptance of and respect for other faith and cultural traditions.
Values and encourages interactive service as a life-long commitment.
Creates an inviting environment which honors rigor and relevance, and promotes critical thinking, collaboration, and the creative use of the imagination.
Embraces the importance of the integration of technology within the school; supports and promotes the ethical use of all forms of technology.
Researches, reflects on, and adopts best practices to promote excellence in the area of expertise.
Continually seeks professional growth through self-reflection, observations, collegial dialogue and professional development opportunities.
Fulfills routine professional responsibilities in a thoughtful and timely manner.
Works in partnership and open communication with parents and colleagues to ensure the well-being of the school.
Contributes to a community culture that fosters thoughtful decision-making, honorable behavior, accountability, and a sense of hope.
Nothing in this Job Description restricts Duchesne’s right to assign or reassign duties and responsibilities to this position at any time. This position is at will, which means that either the employee or Duchesne may terminate the employment relationship at any time, with or without notice and for any reason or no reason.
Duchesne Academy of the Sacred Heart is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, religion, sex (gender), age, national origin, physical or mental disability, genetic information, veteran status, or any other status protected by applicable law.